SUNDAY, April 9
Registration Open 2 p.m. to 4:30 p.m.
3:00 p.m. – 4:00 p.m.
LOCAL PRESIDENT ORIENTATION & TRAINING
Join the NAPMW National Board as we work with the presidents, presidents-elect and other leaders from our Local Associations on transition issues, best practices, and tips and tricks for a successful transition of leadership and continuous engagement with members.
4:00 p.m. – 5:00 p.m.
LOCAL TREASURER TRAINING
NAPMW’s National Treasurer and other leaders will help the financial leaders at our Local Associations understand their duties and obligations under our organization bylaws and operating procedures. This session is meant as both an introductory how-to and as a refresher for Local Treasurers and other Local Association leaders with fiduciary responsibilities and obligations.
5 p.m. – 6 p.m.
OPENING WELCOME COCKTAIL RECEPTION
MONDAY, April 10
WELCOME & OPENING REMARKS
Join Kelly Hendricks, president of the National Association of Professional Mortgage Women, as she convenes the annual meeting of NAPMW and discusses the advances made by the association, and the challenges still to be met.
9:00 a.m. – 9:55 a.m.
Opening General Session
IT’S BOOTSTRAPS, BELIEF AND BEING THE BEST
We kick off this years’ NAPMW Annual with Marla Guillaume, a 27-year industry veteran, and a founding member of the Century Lending team, as she talks about what it takes rise to the top of the profession. Marla joined Louisville, KY-based Century when it was created in 2003, as Vice President of Sales after having served for more than eight years as an Account Executive for the nation’s largest retail and wholesale mortgage lender. She created Century’s Wholesale Division from a clean slate and brought that department to record-setting volume in 2010, 2011, 2012, and 2013. Under her leadership Century Lending expanded its operations into 22 states. In 2012, Marla created the company’s Correspondent Division. She was elevated to President of Century Lending Co. in January 2014, where she continues to bring innovative and effective solutions to the table.
10 a.m. – 10:45 a.m.
MARKETING TO MILLENNIALS
Millennials are 75 million strong, even surpassing the Baby Boomers, and the financial services industry knows that future success depends on learning what matters to millennials and building products and services around those desires. This is true for both consumer lending and small business lending for budding entrepreneurs.
Michele Raneri, Experian’s VP of Analytics and authority on millennial credit trends, will present “What’s Trending in Lending”. The nutshell version of this presentation is that millennials use credit very differently than any other population segment, even if you compare different population segments (Generation X for example) when they were the same age as millennials now. In addition, Michele will discuss the present and future look of small business owners in this population segment.
Aside from the credit habits of millennials, what else have we learned? Millennials have different expectations for financial services providers. This includes the authenticity of brands, the expectation for financial education, technology of course, and importantly, brands that connect to a larger purpose. Financial services organizations that develop and innovate based on the millennial wish list can capture the hearts of this population and build long-lasting loyalty.
HONE YOUR LEADERSHIP SKILLS TO HIT THE TOP
Effective leadership can make the difference between average and elite; between hitting your goals and blowing your goals out of the water. For five years, Renee Harmon has demonstrated effective leadership skills as one of the most innovative sales division leaders at United Wholesale Mortgage (UWM), the No. 1 wholesale lender in the United States. Named UWM’s Division Leader of the Year in 2015, she was the obvious choice to take on the new role of VP, Leadership Coach as a strategic move to further cement UWM as an industry trailblazer. Join Renee as she gives insight into what has aided UWM’s quick ascension to the top of the wholesale mortgage world and shares best practices for developing the leadership skills you need in your mortgage career to hit the level of Elite.
BREAK WITH EXHIBITORS
Morning Keynote Presentation
HARNESSING THE INTERNET’S ROADMAP FOR MORTGAGE ORIGINATION
The world of mortgage origination keeps changing, and nowhere is it morphing faster than across the World Wide Web. Increasingly, consumers turn first to the Internet in their real estate search, and look there, too, for how to finance their homeownership dreams. You don’t want to miss this fascinating keynote from Erin Lantz, Vice President and general manager of Zillow Mortgages. Lantz is routinely named to lists of the nation’s most influential women in the mortgage industry. She joined Zillow from Bank of America, where she served as senior vice president, leading the bank’s direct-to-consumer purchase home loan business. Before entering the mortgage industry, Lantz worked at the Boston Consulting Group. She was also recently named to the board of directors for Washington Federal bank, which has 239 branches in Washington, Oregon, Idaho, Utah, Nevada, Arizona, Texas and New Mexico.
Noon – 1 p.m.
LUNCHEON WITH EXHIBITORS
1:15 p.m. – 2 p.m.
Join us for an insightful and educational look at pressing compliance issues facing mortgage professionals.
PURCHASE POWER UP PANEL: LADIES WHO WILL PUMP UP YOUR PURCHASE PIPELINE!
This power-packed panel is stacked with ladies who do some serious purchase production! They will share with you their market-tested and pipeline-proven strategies that have pushed them to the highest levels of performance. In this rapid fire, high energy, fast paced discussion they will share you their success secrets for building a profitable pipeline on auto pilot.
In this session you will learn:
- How to build a long standing sustainable flow of purchase leads and loyal partners who are powerful advocates.
- What systems and strategies are crucial to sustaining exceptional purchase production.
- Where and how to overcome the pitfalls often experienced along the journey to success.
- How some of the industry’s leading ladies are getting it done, without going insane.
Panelists include Lisa Ziebarth, a loan officer with Hudson, Wisconsin’s Bay Equity Home Loans; Patty Marquez, Branch Manager for Gateway Mortgage Group in Odessa, TX; and Jennifer Jones, Producing Branch Manager for American Pacific Mortgage in Clearfield, UT.
2:15 p.m. – 3 p.m.
Featured Speaker Session
FIND THE OPPORTUNITY. FIND THE WILL. FOLLOW YOUR PATH
Christina Pham founded JMAC Lending after seeing an opportunity in the mortgage banking industry to reach the traditionally under-served Asian market in Southern California. Leveraging cutting-edge technology, efficient operation, and an experienced underwriting staff, she established a solid foundation for her investors’ faith. Today, even as President of the company, Christina still underwrites loans, especially newer products, to develop a comprehensive and intimate understanding of the products her company sells. She believes leadership is defined by the ability to listen and adapt to the insights of her employees, who are entrenched in the loan manufacturing business. Over the course of only seven years, Christina managed to expand a modest eight-person operation that serviced only Orange County to a company that boasts more than 100 employees and services 14 states, capturing a significant portion of the wholesale lending market wherever it goes. JMAC Lending has originated approximately 30,000 mortgage loans through its wholesale lending platform and has become one of the 30 largest wholesale lenders in the industry.
3:00 p.m. – 4:00 p.m.
Keynote General Session
SOAR TO SUCCESS: YOU IN THE PILOT’S SEAT
Through her real life experiences about being a US Army BlackHawk Helicopter Pilot, Elizabeth McCormick uses humor and vulnerability to share the lessons learned relating to today’s business and life. Elizabeth teaches from experience, sharing stories about her time spent as a decorated Black Hawk Helicopter Pilot and Chief Warrant Officer 2 for the US Army.
Here, you’ll learn the P.I.L.O.T. Method, where Elizabeth reveals her life and business success formula, directly from her book by the same name, in this motivational and highly interactive workshop.
You will leave feeling:
- Reignited with a passion for your abilities in your career
- Driven to lead yourself and others to a higher level of success
- Focused and energized to act on the lessons taught in the P.I.L.O.T. Method
As a former US Army Black Hawk pilot, Elizabeth flew command-and-control, air assault, rappelling, top-secret intelligence missions, and also transported high level government VIPs including the Secretary of Defense. These stories keep attendees on the edges of their seats, and the stories are turned into relatable lessons that any audience can put into immediate action.
She has received many awards in the army, and supported United Nations peacekeeping operations in Kosovo, receiving the Meritorious Service Medal for her excellence in service. In 2011, Elizabeth was awarded the US Congressional Veteran Commendation for her commitment to serving her country and community as a disabled veteran.
An authority on Leadership and Veterans Issues with the media, Elizabeth has been seen on ABC, CBS, FOX, CW, MSNBC, in the Wall Street Journal, and more. A #1 best-selling author, her personal development book, The P.I.L.O.T. Method; the 5 Elemental Truths to Leading Yourself in Life, is a “must read”!
RECEPTION WITH EXHIBITORS
ADJOURN FOR THE DAY
TUESDAY, April 11
Opening General Session
SELLING IN A SKIRT
Judy Hoberman’s engaging presentation reveals reality-based ideas using humorous but down to earth stories about how men and women sell, manage, recruit, and supervise differently. Utilizing case studies, the Dallas-based author of the acclaimed business book Selling In A Skirt teaches both genders how to support each other’s successes in a more productive way by touching on the three most essential “R”s in management: Recruiting, Reinforcing, and Retaining. Participants receive proven steps for successful recruiting, retaining business, and how to best reinforce these techniques both internally and externally.
11:00 a.m. – Noon
NAPMW BOARD MEETING AND BUSINESS SESSION
Noon – 1:30 p.m.
LUNCH ON OWN
1:30 p.m. – 3:00 p.m.
INDUSTRY PANEL GENERAL SESSION
Join us for one of our conference’s most popular sessions, as we convene a panel of industry experts from organizations such as HUD, FHA, Freddie Mac and more. We’ll hear their insider views on issues that the industry is grappling with, guidance on compliance concerns, and their outlook on what’s coming next.
3:00 p.m. – 4 p.m.
Closing Keynote Presentation
IGNITING YOUR GPS — GIVING, PURPOSE & SERVICE
Hear from HGTV’s Egypt Sherrod on how you find the strength, develop the knowledge and summon up the power in you to make every day count. Let the inner power in you live, not die. Believe in your ability to find and align with your higher purpose. Find courage to color outside of the lines and to live outside of the box. Give more than you take, to live in service to others and to live with GPS — Giving, Purpose and Service!
Egypt Sherrod has been named “America’s most beloved real estate agent,” She is the host of HGTV’s all new “Flipping Virgins” and it’s top-rated show, “Property Virgins,” which ran for sixteen seasons. As an award winning Realtor ® CEO of the Atlanta based Egypt Sherrod Real Estate Group, she’s made recurring appearances as the home buyers/sellers “go-to girl” on NBC’s Today Show, CNBC, FOX, CNN, HLN as well as being featured on Fast & Company, Yahoo, Homes.com, Rolling Stone, Black Enterprise, and a host of other publications and digital platforms. Licensed in two states, Egypt is also the real estate columnist for Atlanta Magazine’s HOME.
A powerhouse speaker and moderator, Egypt hosted the stage at Oprah’s “The Life You Want Tour”, and countless business conferences. As a 20-year award-winning radio personality, Egypt has been syndicated in more than 60 cities throughout the USA. Outside of filming, Egypt’s daily business activities include counseling modest first-time home buyers to quarterbacking the listing/marketing of homes owned by corporate leaders, celebrities, physicians and investors throughout Atlanta.
Educational Sessions Adjourn
Exhibit Hall Closes
INSTALLATION OF OFFICERS & GALA AWARDS DINNER
WEDNESDAY, April 12
9 a.m. – Noon
BOARD OF DIRECTORS MEETING
9 a.m. – 6 p.m.
COMPLETE 8-HOUR NMLS LICENSE RENEWAL CLASS
Fulfill your complete 8 hour continuing education requirements for your NMLS license renewal! This class is INCLUDED in your NAPMW Annual registration fee, but you MUST be pre-registered for the event at least one week before the class. Make the most of your time in Vegas by getting all your federally-required CE in addition to a conference full of networking, education, opportunities and prizes. Continuing Education course provided by Mortgage Educators & Compliance.
Important Note: You must take the entire 8 hour class to qualify for credit. Partial credit will not be given.